As I was making this card (peace, love, smooches) I was thinking about the discord over some of Papertrey Ink's customer service policies and practices. And that got me to thinking about how our personalities affect how we view and react so differently to the same set of facts (that's why jury consultants make so much money).
But first, the card --
I cut the peace heart with my Silhouette and stamped a sentiment from Paper Smooches. The cardstock is a textured white Bazzil and using Distress Ink to stamp on it gave me a smooth finish (just hold the stamp down for a few seconds and the wetter distress ink will fill in the gaps in the cardstock).
I love this card. A heart. A peace symbol. A flower with bling. A happy card!
But, as I said before, while I was making it I was thinking about the turmoil at Papertrey. For those of you unfamiliar with PTI's issues, the company has had some problems with its new website, some delayed packages, and has not sent out anniversary sets and prize packages in a timely fashion. It also has fabulous products and a terrific design team. (And I know Jenn, an employee of the company, who is a very nice woman put through the wringer over the internet. Not a good situation and I am sending her good thoughts here.)
Some customers see these facts and are irate, spending (what appears to be) huge amounts of time pounding away at the issue. Others love the company and are happy to overlook what looks to them as small glitches and are spending (what appears to be) lots of time expressing fury with the folks who are angry.
I have a glass half empty personality. I see a prize package not delivered and I see all sorts of bad things. I don't want to have a world view that sees the negative over the positive but I do. As someone once put it to me "the scale of your reaction is out of proportion to what has happened." (Cost for that observation $125 an hour...). In other words, even if you are right, you are paying a high price for how strongly you are reacting. So, I try and wait things out until I can shake the glass and see bubbles peeking out over the half way mark or decide that my negative view is warranted.
I was thinking about this as I viewed and reacted to the Papertrey issues. None of it makes any sense to me. The company. The customers. None of it. And then I realized that each of these parties brings themselves to the game. The sunny personality who loves the products and naturally sees only the good in people can overlook what someone else finds fraudulent. Trying to destroy a company because someone else didn't get a prize package seems a bit much. Ignoring legitimate customer complaints seems a bit much. Aacck -- enough to make a normal person run for the hills!!
So I'm sitting back and hoping that the company resolves its policies and practices that have triggered the concerns. I hope it does and I think it will. So, I'm waiting until I can shake the PTI glass and see those bubbles again.

I'm so excited that I have an additional tip :) If you right-click on any of the blogs in your reader, you can select "refresh all" and they will all update, instead of doing them one-by-one.